MK Forward
Solution for Expedited LTL Services
Customer:
MK Transportation Inc (USA)


Problem:
  • Absence of up-to-date information about drivers location;
  • Up to four days of drivers downtime;
  • Dispatchers have to use about five applications for monitoring all processes that leads to ineffective time management.

Solution:
MK Forward system consists of two cross-platform applications: for drivers and dispatchers.

Solution for Drivers helps them:
  • To choose cargo by their own depending on possibilities and needs;
  • To record shipment details;
  • To receive notifications about cargo nearby.

Solution for Dispatchers helps them:
  • To monitor drivers;
  • To filter drivers list by various characteristics;
  • To chat with a driver inside the application;
  • To look through trip reports and raise an invoice.

Outcome:
MVP version was released in May 2019. It allowed to
  • Increase shipments amount;
  • Decrease drivers downtime;
  • Reduce time spent on cargo searching;
  • Reduce time spent on driver's position-finding.
Made on
Tilda